Oil and gas giant Shell Australia is the latest company to be referred to corporate and advertising regulators for allegedly misleading or deceptive statements about the climate impacts of its products and operations.
Comms Declare, represented by the Environmental Defenders Office, has formally complained to the Australian Consumer and Competition Commission (ACCC) and Ad Standards that Shell Australia may have breached sections of the federal Australian Consumer Law and Ad Standardsโ Environmental Claims Code.
The complaint relates to statements Shell Australia makes in marketing materials that give investors and consumers the false impression that the company has a plan to become a net-zero business by 2050.
โShell wants consumers and investors to think the company is going โgreenโ, but nothing could be further from the truth,โ Comms Declare founder Belinda Noble said.
โShell is one of the nationโs biggest polluters and is exploring new oil and gas fields around Australia. It also has no concrete plans to switch its business to renewable or low-carbon energy.
โWe allege that Shell is using misleading or deceptive statements to cynically capitalise on the publicโs preference for low-carbon products and companies.
โShell spent nearly half a million dollars on one Facebook video spruiking its net zero target, making it the most expensive single Facebook post of the year.
โBut internal Shell emails shown to a US government committee stated net zero was โnot a Shell business planโ.
โWe want the corporate watchdog and advertising standards regulator to hold companies like Shell to account and to make them tell the truth about their environmental impact.
“France has banned some fossil fuel advertising altogether and we’re seeing a massive movement overseas against bogus net zero claims.
โThe days of the world’s most destructive corporations pretending they are the solution to the climate crisis they are actually creating are well and truly numbered.โ
Environmental Defenders Office Managing Lawyer Kirsty Ruddock said: โGreenwashing is dangerous because it delays action on reducing greenhouse gas emissions and undermines competition and consumer trust in green or renewable products.
โShell Australiaโs statements about its emissions targets make the public think harmful products are good for the environment.
โIt is clearly in the public interest to ensure big polluters donโt get away with this sort of conduct.
โShell is one of the top 10 carbon polluters in the world, with its emissions accounting for about 1.6% of the global carbon budget.
โThe conduct of this single corporation has profound consequences for the whole planet. The least it can do is tell the truth.โ
About Comms Declare
Comms Declare represents more than 360 communications professionals, agencies and organisations who have declared they will not promote:
- the growth of fossil fuels
- high greenhouse gas pollution as โbusiness as usualโ
- deception, distraction or spin around science or climate actions.
Comms Declare encourages agencies to work for the good of the climate, in recognition that Australia is a major exporter of fossil fuels. It runs the annual F-list awards and maintains a list of agencies working with fossil fuel clients. To know more about Comms Declare, please visit: www.commsdeclare.org
About EDO
Environmental Defenders Office (EDO) is the largest environmental legal centre in the Australia-Pacific, dedicated to protecting our climate, communities and shared environment by providing access to justice, running groundbreaking litigation and leading law reform advocacy.
MEDIA CONTACT: James Tremain | 0419 272 254 | [email protected]




