We try to meet the highest standards in order to protect your privacy, However, if you are concerned
about the way in which we have managed your personal information or think we may have breached the
Australian Privacy Principles, or any other relevant obligation, please contact us via email –
[email protected]. Complaints must be lodged in writing. We will deal with the matter within a reasonable
time and will keep you informed of the progress of our investigation.
Our process for handling complaints is set out in our complaints management policy.
Notification of Changes
If we have not responded to you within a reasonable time or if you feel that your complaint has not been
resolved satisfactorily, you can contact us to discuss your concerns. You may also make a complaint to
the Office of the Australian Information Commissioner (OAIC).
Contact details can be found at the OAIC’s website or, in some instances, other
Additional Information and Questions
EDO’s Operations Team via email – [email protected]
Changes to the Policy
legislation. The current version of the policy will be posted on EDO’s website, so that users are always
aware of what information is collected, how it is used and the way in which information may be disclosed.
A copy may also be obtained by contacting [email protected]
Questions regarding this policy should be directed to EDO Ltd. Contact Us.